Making a Claim For Life & Health If you need to make a claim for life, trauma, income protection or disablement please contact us to discuss the circumstances so that we can advise you on the claims process.  We know it’s a tough time when you’re making a life or health related claim so helping you through the process and getting your claim paid as quickly as possible is a priority for us. Contact us to make a claim   What happens next? Once we have received your claim we will: Contact you to discuss your claim. Notify your insurer of your claim. Keep you informed of progress and advocate for you to ensure your claim is settled as efficiently as possible.